Gainsight MDA Backend Data Store Maintenance : Saturday, 12th October 2019
Scheduled Maintenance
Report for Gainsight
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Maintenance Window:
UTC - From 3:00 AM to 7:00 AM Saturday, 12th October 2019
CST - From 10:00 PM Friday, 11th to 02:00 AM Saturday, 12th October 2019
IST - From 8:30 AM to 12:30 PM Saturday, 12th October 2019
Activity: Gainsight has planned scheduled maintenance of MDA Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.
This maintenance is to address patching activity on Backend Data Stores.
Queues Hold Time: 2 Hour
Impact Details: PRODUCTION Environment
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: Delay of 2 Hours anticipated.
Rules Engine Queue - MDA: Delay of 2 Hours anticipated.
Gainsight Application - SFDC: Reports or Data may not render in UI
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
UTC - From 3:00 AM to 7:00 AM Saturday, 12th October 2019
CST - From 10:00 PM Friday, 11th to 02:00 AM Saturday, 12th October 2019
IST - From 8:30 AM to 12:30 PM Saturday, 12th October 2019
Activity: Gainsight has planned scheduled maintenance of MDA Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.
This maintenance is to address patching activity on Backend Data Stores.
Queues Hold Time: 2 Hour
Impact Details: PRODUCTION Environment
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: Delay of 2 Hours anticipated.
Rules Engine Queue - MDA: Delay of 2 Hours anticipated.
Gainsight Application - SFDC: Reports or Data may not render in UI
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
This scheduled maintenance affected: Gainsight CS - US1 Region (Gainsight CS US1 Application, US1 Rules Engine Queue, US1 Data Processor Queue).