The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Maintenance Window: 
UTC - From 3:00 AM to 8:00 AM Saturday, 27th July 2019
CST - From 10:00 PM Friday, 26th to 03:00 AM Saturday, 27th July 2019
IST - From 8:30 AM to 1:30 PM Saturday, 27th July 2019

Activity: Gainsight has planned a scheduled deployment of the MDA (Backend Services) Monthly Release. During this release window, Rules Engine and Data Processor queues will be in a hold state intermittently for approximately 3 hours.  Activity and Timeline feature will be inaccessible for approximately 1 hour during the maintenance window.

This deployment is within MDA Backend Services to support the upcoming GAINSIGHT release. Details are available at: 
https://support.gainsight.com/Product_Documentation/Administration/General_Administration/Gainsight's_Upgrade_Process


Hold Time for queues: 3 Hours 

Impact Details: PRODUCTION Environment 
Data Ingestion Queue - MDA: NO IMPACT 
Data Processor Queue - MDA: Delay of 3 Hours anticipated. 
Rules Engine Queue - MDA: Delay of 3 Hours anticipated. 
Activity & Timeline - Inaccessible for about 1 Hour.
Gainsight Application - Reports or Data may not render in UI  intermittently


FOR MORE INFORMATION 

Please follow https://status.gainsight.com/ for latest status updates. 
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.