UTC - From 3:00 AM to 8:00 AM Saturday, 27th July 2019
CST - From 10:00 PM Friday, 26th to 03:00 AM Saturday, 27th July 2019
IST - From 8:30 AM to 1:30 PM Saturday, 27th July 2019
Activity: Gainsight has planned a scheduled deployment of the MDA (Backend Services) Monthly Release. During this release window, Rules Engine and Data Processor queues will be in a hold state intermittently for approximately 3 hours. Activity and Timeline feature will be inaccessible for approximately 1 hour during the maintenance window.
This deployment is within MDA Backend Services to support the upcoming GAINSIGHT release. Details are available at: https://support.gainsight.com/Product_Documentation/Administration/General_Administration/Gainsight's_Upgrade_Process
Hold Time for queues: 3 Hours
Impact Details: PRODUCTION Environment
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: Delay of 3 Hours anticipated.
Rules Engine Queue - MDA: Delay of 3 Hours anticipated.
Activity & Timeline - Inaccessible for about 1 Hour.
Gainsight Application - Reports or Data may not render in UI intermittently
FOR MORE INFORMATION
Please follow https://status.gainsight.com/
for latest status updates.
If you have questions, please open a ticket with us by sending a note to firstname.lastname@example.org