UTC - From 05:45 AM to 08:45 AM Sunday, 17th November 2018
CST - From 11:45 PM Saturday, 16th November to 02:45 AM Sunday, 17th November 2018
IST - From 11:15 AM to 02:15 PM Sunday, 17th November 2018
Gainsight is performing an emergency maintenance on a degraded database. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue and Journey Orchestrator Queue will be in hold state. Soon after the maintenance, all functionality will return to normal.
Queues Hold Time: 2-3 Hour
Impact Details: PRODUCTION Environment
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: Delay of 2 Hours anticipated
Rules Engine Queue - MDA: Delay of 2 Hours anticipated
Gainsight Application - SFDC: Reports or Data may not render in UI
FOR MORE INFORMATION
Please follow https://status.gainsight.com/
for latest status updates.
If you have questions, please open a ticket with us by sending a note to email@example.com