Rules Engine failure for few Customers
Incident Report for Gainsight
Resolved
The issue is now resolved and we will continue to monitor closely.
Please contact support@gainsight.com with any questions.
Posted Aug 12, 2022 - 04:04 UTC
Monitoring
The source of Rules failure has been identified and addressed. We're continuing to monitor the situation.
Posted Aug 12, 2022 - 03:15 UTC
Investigating
We have received reports of "Rules" failing for a subset of customers, Our team is investigating the same and we will provide further updates as we receive more details.
Posted Aug 12, 2022 - 02:47 UTC
This incident affected: Gainsight CS - US1 Region (US1 Rules Engine Queue).