Gainsight MDA (Backend Services) Monthly Release: Saturday, 2nd February 2019
Scheduled Maintenance Report for Gainsight
Completed
The scheduled maintenance has been completed.
Posted Feb 02, 2019 - 09:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 02, 2019 - 03:00 UTC
Scheduled
Maintenance Window:

UTC - From 3:00 AM to 9:00 AM Saturday, 2nd February 2019

CST - From 9:00 PM Friday, 1st to 03:00 AM Saturday, 2nd February 2019

IST - From 8:30 AM to 2:30 PM Saturday, 2nd February 2019


Activity: Gainsight has planned a scheduled deployment of the MDA (Backend Services) Monthly Release. During this release window, Rules Engine and Data Processor queues will be in a hold state intermittently for approximately 3 hours.


This deployment is within MDA Backend Services to support the upcoming GAINSIGHT release. Details are available at:
https://support.gainsight.com/Product_Documentation/Administration/General_Administration/Gainsight's_Upgrade_Process


Hold Time for queues: 3 Hours


Impact Details: PRODUCTION Environment

Gainsight Application - SFDC: NO IMPACT

Data Ingestion Queue - MDA: NO IMPACT

Data Processor Queue - MDA: Delay of 3 Hours anticipated.

Rules Engine Queue - MDA: Delay of 3 Hours anticipated.



FOR MORE INFORMATION

Please follow https://status.gainsight.com/ for latest status updates.

If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Posted Jan 31, 2019 - 04:00 UTC
This scheduled maintenance affected: Gainsight CS - US1 Region (Gainsight CS US1 Application, US1 Rules Engine Queue, US1 Data Processor Queue).