Gainsight US Backend Data Store Maintenance: Saturday, 13th August 2022
Scheduled Maintenance Report for Gainsight
Completed
The scheduled maintenance has been completed.
Posted Aug 13, 2022 - 07:01 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 13, 2022 - 03:00 UTC
Scheduled
Maintenance Window:
UTC - From 3:00 AM to 7:00 AM Saturday, 13th August 2022
CDT - From 10:00 PM Friday, 12th to 2:00 AM Saturday, 13th August 2022
IST - From 8:30 AM to 12:30 PM Saturday, 13th August 2022

Activity: Gainsight has planned scheduled maintenance of Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.

This maintenance is to address patching activity on the Backend Data Stores.

Queues Hold Time: 4 Hours

Impact Details:
Environment - PRODUCTION
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 4 Hours anticipated.
Rules Engine Queue : Delay of 4 Hours anticipated.
Gainsight Application : Reports or Data may not render in UI


FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Posted Aug 10, 2022 - 15:39 UTC
This scheduled maintenance affected: Gainsight CS - US1 Region (Gainsight CS US1 Application, US1 Rules Engine Queue, US1 Data Processor Queue).