Gainsight MDA (Backend Services) Monthly Release: Saturday, 5th January 2019
Scheduled Maintenance Report for Gainsight
The scheduled maintenance has been completed.
Posted 8 months ago. Jan 05, 2019 - 07:01 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 8 months ago. Jan 05, 2019 - 03:00 UTC
Maintenance Window: 
UTC - From 3:00 AM to 7:00 AM Saturday, 5th January 2019
CST - From 9:00 PM Friday, 4th to 01:00 AM Saturday, 5th January 2019
IST - From 8:30 AM to 12:30 PM Saturday, 5th January 2019

Activity: Gainsight has planned a scheduled deployment of MDA (Backend Services) as Monthly Release. During this release window, Rules Engine and Data Processor Queues will be in hold state intermittently for about 2 Hour.   

This deployment is in MDA Backend Services to support upcoming GAINSIGHT Release. Details are available at's_Upgrade_Process

Queues Hold Time: 2 Hour    

Impact Details: PRODUCTION Environment    
Gainsight Application - SFDC: NO IMPACT    
Data Ingestion Queue - MDA: NO IMPACT    
Data Processor Queue - MDA: Delay of 2 Hours anticipated.  
Rules Engine Queue - MDA: Delay of 2 Hours anticipated.    

Please follow for latest status updates.    
If you have questions, please open a ticket with us by sending a note to
Posted 9 months ago. Jan 03, 2019 - 10:43 UTC
This scheduled maintenance affected: Rules Engine Queue and Data Processor Queue.