Gainsight CS - US1, US2 & EU - Backend Data Store Maintenance : Saturday, 16th December 2023
Scheduled Maintenance
Report for Gainsight
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Maintenance Window:
UTC - From 3:00 AM to 7:00 AM Saturday, 16th December 2023
CST - From 9:00 PM Friday, 15th to 1:00 AM Saturday, 16th December 2023
IST - From 8:30 AM to 12:30 PM Saturday, 16th December 2023
Activity: Gainsight has planned scheduled maintenance of Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.
This maintenance is to address patching activity on the Backend Data Stores.
Queues Hold Time: 4 Hours
Impact Details:
Environment - PRODUCTION
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 4 Hours anticipated.
Rules Engine Queue : Delay of 4 Hours anticipated.
Gainsight Application : Reports or Data may not render in UI
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com
UTC - From 3:00 AM to 7:00 AM Saturday, 16th December 2023
CST - From 9:00 PM Friday, 15th to 1:00 AM Saturday, 16th December 2023
IST - From 8:30 AM to 12:30 PM Saturday, 16th December 2023
Activity: Gainsight has planned scheduled maintenance of Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.
This maintenance is to address patching activity on the Backend Data Stores.
Queues Hold Time: 4 Hours
Impact Details:
Environment - PRODUCTION
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 4 Hours anticipated.
Rules Engine Queue : Delay of 4 Hours anticipated.
Gainsight Application : Reports or Data may not render in UI
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com
This scheduled maintenance affected: Gainsight CS - US1 Region (Gainsight CS US1 Application, US1 Rules Engine Queue, US1 Data Processor Queue), Gainsight CS - US2 Region (Gainsight CS US2 Application, US2 Rules Engine Queue, US2 Data Processor Queue), and Gainsight CS - EU Region (Gainsight CS EU Application, EU Rules Engine Queue, EU Data Processor Queue).