All Systems Operational

About This Site

This status page offers visibility into Gainsight System response and availability metrics. Users can also subscribe to be notified of system incidents by subscribing to updates at the top of this page. Check Gainsight’s Upgrade Process to learn more about timing, frequency and impact.

Gainsight Application Operational
90 days ago
100.0 % uptime
Today
Rules Engine Queue ? Operational
90 days ago
100.0 % uptime
Today
Data Processor Queue ? Operational
90 days ago
100.0 % uptime
Today
Data Ingestion Queue ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Gainsight API Uptime
Fetching
Gainsight API Response Time
Fetching
Past Incidents
May 26, 2019

No incidents reported today.

May 25, 2019

No incidents reported.

May 24, 2019

No incidents reported.

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019
Resolved - As Salesforce has updated "no ongoing incidents", we have unblocked the queues and all systems of Gainsight are now operational. We apologize for service disruption caused by the Salesforce outage.

Please allow time for queues to drain as they have been blocked while the Salesforce team resolved their issues.

Rules based on SFDC data may need to be reprocessed so please review and take action accordingly.

If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
May 18, 10:07 UTC
Update - Our queues are still blocked to prevent failures related to the ongoing Salesforce incident.
We will update our status and unblock queues as soon as we have confirmation of resolution from Salesforce.
Please refer to https://status.salesforce.com/ for updates.
May 18, 06:47 UTC
Update - Our queues are still blocked to prevent failures related to the ongoing Salesforce incident.
We will update our status and unblock queues as soon as we have confirmation of resolution from Salesforce.
Please refer to https://status.salesforce.com/ for updates.
May 18, 02:30 UTC
Update - Our queues are still blocked to prevent failures related to the ongoing Salesforce incident.
We will update our status and unblock queues as soon as we have confirmation of resolution from Salesforce.
Please refer to https://status.salesforce.com/ for updates.
May 17, 23:30 UTC
Update - Our queues are still blocked to prevent failures related to the ongoing Salesforce incident.
We will update our status and unblock queues as soon as we have confirmation of resolution from Salesforce.
Please refer to https://status.salesforce.com/ for updates.
May 17, 22:00 UTC
Update - We have noticed that some Salesforce instances are working as expected but others are still down.
We will continue to monitor. Please refer to https://status.salesforce.com/ for official updates.
May 17, 20:28 UTC
Monitoring - Currently Salesforce.com is experiencing issues across several servers that might be impacting the Gainsight application. Please refer to https://status.salesforce.com/ with more information on updates.
May 17, 17:35 UTC
May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.