All Systems Operational
About This Site
This status page offers visibility into Gainsight System response and availability metrics for our US Instance. Our EU-based instance status can be found here. Users can also subscribe to be notified of system incidents by subscribing to updates at the top of this page. Check Gainsight’s Upgrade Process to learn more about timing, frequency and impact.
Gainsight PX Status Page
Gainsight Application
Operational
Rules Engine Queue
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Operational
Data Processor Queue
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Operational
Data Ingestion Queue
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Gainsight US MDA (Backend Services) Major Release: Saturday, 6th June 2020
Jun 6, 02:00-06:00 UTC
Maintenance Window:
UTC - From 02:00 AM to 6:00 AM Saturday, 6th June 2020
CST - From 09:00 PM Friday, 5th to 1:00 AM Saturday, 6th June 2020
IST - From 7:30 AM to 11:30 AM Saturday, 6th June 2020
Activity: Gainsight has planned a scheduled deployment of the US MDA (Backend Services) Major Release. During this release window, Rules Engine and Data Processor queues will be in a hold state intermittently for approximately 2 hours.
This deployment is within MDA Backend Services to support the upcoming GAINSIGHT release. Details are available at:
https://support.gainsight.com/Product_Documentation/Administration/General_Administration/Gainsight's_Upgrade_Process
Hold Time for queues: 2 Hours
Impact Details: PRODUCTION Environment
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: Delay of 2 Hours anticipated.
Rules Engine Queue - MDA: Delay of 2 Hours anticipated.
Gainsight Application - Reports or Data may not render in UI intermittently
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Posted on Jun 4, 07:42 UTC
UTC - From 02:00 AM to 6:00 AM Saturday, 6th June 2020
CST - From 09:00 PM Friday, 5th to 1:00 AM Saturday, 6th June 2020
IST - From 7:30 AM to 11:30 AM Saturday, 6th June 2020
Activity: Gainsight has planned a scheduled deployment of the US MDA (Backend Services) Major Release. During this release window, Rules Engine and Data Processor queues will be in a hold state intermittently for approximately 2 hours.
This deployment is within MDA Backend Services to support the upcoming GAINSIGHT release. Details are available at:
https://support.gainsight.com/Product_Documentation/Administration/General_Administration/Gainsight's_Upgrade_Process
Hold Time for queues: 2 Hours
Impact Details: PRODUCTION Environment
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: Delay of 2 Hours anticipated.
Rules Engine Queue - MDA: Delay of 2 Hours anticipated.
Gainsight Application - Reports or Data may not render in UI intermittently
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Posted on Jun 4, 07:42 UTC