All Systems Operational
About This Site
This status page offers visibility into Gainsight System response and availability metrics for our CS-US1, CS-US2, and CS-EU Instances. Users can also subscribe to be notified of system incidents by subscribing to updates at the top of this page then choosing the relevant components. To learn more about timing, frequency, and impact of releases, refer to NXT Release Process or SFDC Release Process.
The original CS-EU Status Page found at "https://eu-status.gainsight.com/" is being merged into this consolidated page. All subscriptions and notifications will continue to work as expected.
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Gainsight CS - US1 Region
Operational
Gainsight CS US1 Application
Operational
US1 Rules Engine Queue
?
Operational
US1 Data Processor Queue
?
Operational
US1 Data Ingestion Queue
?
Operational
Gainsight CS - US2 Region
Operational
Gainsight CS US2 Application
Operational
US2 Rules Engine Queue
?
Operational
US2 Data Processor Queue
?
Operational
US2 Data Ingestion Queue
?
Operational
Gainsight CS - EU Region
Operational
Gainsight CS - EU Application
Operational
EU Rules Engine Queue
Operational
EU Data Processor Queue
Operational
EU Data Ingestion Queue
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Gainsight CS - US1 - Backend Data Store Maintenance: Saturday, 2nd December 2023
Dec 2, 2023 03:00-07:00 UTC
Maintenance Window:
UTC - From 3:00 AM to 7:00 AM Saturday, 2nd December 2023
CST - From 9:00 PM Friday, 1st to 1:00 AM Saturday, 2nd December 2023
IST - From 8:30 AM to 12:30 PM Saturday, 2nd December 2023
Activity: Gainsight has planned scheduled maintenance of Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.
This maintenance is to address patching activity on the Backend Data Stores.
Queues Hold Time: 4 Hours
Impact Details:
Environment - PRODUCTION
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 4 Hours anticipated.
Rules Engine Queue : Delay of 4 Hours anticipated.
Gainsight Application : Reports or Data may not render in UI
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com
Posted on Nov 29, 2023 - 15:19 UTC
UTC - From 3:00 AM to 7:00 AM Saturday, 2nd December 2023
CST - From 9:00 PM Friday, 1st to 1:00 AM Saturday, 2nd December 2023
IST - From 8:30 AM to 12:30 PM Saturday, 2nd December 2023
Activity: Gainsight has planned scheduled maintenance of Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.
This maintenance is to address patching activity on the Backend Data Stores.
Queues Hold Time: 4 Hours
Impact Details:
Environment - PRODUCTION
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 4 Hours anticipated.
Rules Engine Queue : Delay of 4 Hours anticipated.
Gainsight Application : Reports or Data may not render in UI
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com
Posted on Nov 29, 2023 - 15:19 UTC