All Systems Operational

About This Site

This status page offers visibility into Gainsight System response and availability metrics. Users can also subscribe to be notified of system incidents by subscribing to updates at the top of this page. Check Gainsight’s Upgrade Process to learn more about timing, frequency and impact.

Gainsight Application   Operational
90 days ago
100.0 % uptime
Today
Rules Engine Queue   ? Operational
90 days ago
100.0 % uptime
Today
Data Processor Queue   ? Operational
90 days ago
100.0 % uptime
Today
Data Ingestion Queue   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Gainsight API Uptime
Fetching
Gainsight API Response Time
Fetching
Past Incidents
Sep 24, 2018

No incidents reported today.

Sep 23, 2018
Completed - The scheduled maintenance has been completed.
Sep 23, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 02:30 UTC
Scheduled - Maintenance Window: 
UTC - From 2:30 AM to 5:30 AM on Sunday, 23rd September 2018
CST - From 9:30 PM Saturday, 22nd to 12:30 AM on Sunday, 23rd September 2018
IST - From 8:00 AM to 11:00 AM on Sunday, 23rd September 2018

Activity: Gainsight has planned a scheduled maintenance of MDA Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.   

This maintenance is to address patching activity on Backend Data Stores. 

Queues Hold Time: 1 Hour     

Impact Details: PRODUCTION Environment     
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: NO IMPACT 
Rules Engine Queue - MDA: Delay of 1 Hour anticipated.           
Gainsight Application - SFDC: Reports or Data may not render in UI     
  

FOR MORE INFORMATION     
Please follow https://status.gainsight.com/ for latest status updates.     
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Sep 21, 06:18 UTC
Sep 22, 2018
Completed - The scheduled maintenance has been completed.
Sep 22, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 02:30 UTC
Scheduled - Maintenance Window: 
UTC - From 2:30 AM to 5:30 AM on Saturday, 22nd September 2018
CST - From 9:30 PM Friday, 21st to 12:30 AM on Saturday, 22nd September 2018
IST - From 8:00 AM to 11:00 AM on Saturday, 22nd September 2018

Activity: Gainsight has planned a scheduled maintenance of MDA Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.   

This maintenance is to address patching activity on Backend Data Stores. 

Queues Hold Time: 1 Hour     

Impact Details: PRODUCTION Environment     
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: NO IMPACT 
Rules Engine Queue - MDA: Delay of 1 Hour anticipated.           
Gainsight Application - SFDC: Reports or Data may not render in UI     
  

FOR MORE INFORMATION     
Please follow https://status.gainsight.com/ for latest status updates.     
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Sep 21, 06:09 UTC
Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018
Completed - The scheduled maintenance has been completed.
Sep 16, 04:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 02:30 UTC
Scheduled - Maintenance Window: 
UTC - From 2:30 AM to 5:30 AM Sunday, 16th September 2018
CST - From 9:30 PM Saturday, 15th to 12:30 AM Sunday, 16th September 2018
IST - From 8:00 AM to 11:00 AM Sunday, 16th September 2018

Activity: Gainsight has planned a scheduled maintenance of MDA Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.   

This maintenance is to address patching activity on Backend Data Stores. 

Queues Hold Time: 1 Hour     

Impact Details: PRODUCTION Environment     
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: NO IMPACT 
Rules Engine Queue - MDA: Delay of 1 Hours anticipated.           
Gainsight Application - SFDC: Reports or Data may not render in UI     
  

FOR MORE INFORMATION     
Please follow https://status.gainsight.com/ for latest status updates.     
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Sep 14, 16:00 UTC
Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.

Sep 10, 2018

No incidents reported.