All Systems Operational
About This Site
This status page offers visibility into Gainsight System response and availability metrics. Users can also subscribe to be notified of system incidents by subscribing to updates at the top of this page. Check Gainsight’s Upgrade Process to learn more about timing, frequency and impact.
Gainsight Application
Operational
Rules Engine Queue
?
Operational
Data Processor Queue
?
Operational
Data Ingestion Queue
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Gainsight MDA Backend Data Store Maintenance : Saturday, 16th November 2019
Nov 16, 03:00-07:00 UTC
Maintenance Window:
UTC - From 3:00 AM to 7:00 AM Saturday, 16th November 2019
CST - From 09:00 PM Friday, 15th to 01:00 AM Saturday, 16th November 2019
IST - From 8:30 AM to 12:30 PM Saturday, 16th November 2019
Activity: Gainsight has planned scheduled maintenance of MDA Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.
This maintenance is to address patching activity on Backend Data Stores.
Queues Hold Time: 2 Hour
Impact Details: PRODUCTION Environment
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: Delay of 2 Hours anticipated.
Rules Engine Queue - MDA: Delay of 2 Hours anticipated.
Gainsight Application - SFDC: Reports or Data may not render in UI
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Posted on Nov 14, 05:51 UTC
UTC - From 3:00 AM to 7:00 AM Saturday, 16th November 2019
CST - From 09:00 PM Friday, 15th to 01:00 AM Saturday, 16th November 2019
IST - From 8:30 AM to 12:30 PM Saturday, 16th November 2019
Activity: Gainsight has planned scheduled maintenance of MDA Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.
This maintenance is to address patching activity on Backend Data Stores.
Queues Hold Time: 2 Hour
Impact Details: PRODUCTION Environment
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: Delay of 2 Hours anticipated.
Rules Engine Queue - MDA: Delay of 2 Hours anticipated.
Gainsight Application - SFDC: Reports or Data may not render in UI
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Posted on Nov 14, 05:51 UTC