All Systems Operational
About This Site
This status page offers visibility into Gainsight System response and availability metrics for our US Instance. Our EU-based instance status can be found here. Users can also subscribe to be notified of system incidents by subscribing to updates at the top of this page. To learn more about timing, frequency, and impact of releases, refer to NXT Release Process or SFDC Release Process.
Gainsight PX Status Page
Gainsight Application
Operational
Rules Engine Queue
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Operational
Data Processor Queue
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Operational
Data Ingestion Queue
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Gainsight US Backend Data Store Maintenance : Saturday, 17th April 2021
Apr 17, 03:00-07:00 UTC
Maintenance Window:
UTC - From 3:00 AM to 7:00 AM Saturday, 17th April 2021
CST - From 10:00 PM Friday, 16th to 2:00 AM Saturday, 17th April 2021
IST - From 8:30 AM to 12:30 PM Saturday, 17th April 2021
Activity: Gainsight has planned scheduled maintenance of Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.
This maintenance is to address patching activity on the Backend Data Stores.
Queues Hold Time: 2 Hour
Impact Details:
Environment - PRODUCTION
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 2 Hours anticipated.
Rules Engine Queue : Delay of 2 Hours anticipated.
Gainsight Application : Reports or Data may not render in UI
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Posted on Apr 15, 10:01 UTC
UTC - From 3:00 AM to 7:00 AM Saturday, 17th April 2021
CST - From 10:00 PM Friday, 16th to 2:00 AM Saturday, 17th April 2021
IST - From 8:30 AM to 12:30 PM Saturday, 17th April 2021
Activity: Gainsight has planned scheduled maintenance of Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.
This maintenance is to address patching activity on the Backend Data Stores.
Queues Hold Time: 2 Hour
Impact Details:
Environment - PRODUCTION
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 2 Hours anticipated.
Rules Engine Queue : Delay of 2 Hours anticipated.
Gainsight Application : Reports or Data may not render in UI
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Posted on Apr 15, 10:01 UTC