All Systems Operational
About This Site
This status page offers visibility into Gainsight System response and availability metrics for our US Instance. Our EU-based instance status can be found here. Users can also subscribe to be notified of system incidents by subscribing to updates at the top of this page. To learn more about timing, frequency, and impact of releases, refer to NXT Release Process or SFDC Release Process.
Gainsight PX Status Page
Gainsight Application
Operational
Rules Engine Queue
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Operational
Data Processor Queue
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Operational
Data Ingestion Queue
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Gainsight US - Backend Services - Major Release: Saturday, 27th February 2021
Feb 27, 03:00-07:00 UTC
Maintenance Window:
UTC - From 3:00 AM to 7:00 AM Saturday, 27th February 2021
CST - From 9:00 PM Friday, 26th to 1:00 AM Saturday, 27th February 2021
IST - From 8:30 AM to 12:30 PM Saturday, 227th February 2021
Activity: Gainsight has planned a scheduled deployment of the US Region Backend Services - Major Release. During this release window, Rules Engine and Data Processor queues will be in a hold state intermittently for approximately 2 hours.
This deployment is within Backend Services to support the upcoming GAINSIGHT release. To learn more about timing, frequency, and impact of releases, refer to NXT Release Process or SFDC Release Process at following links.
https://support.gainsight.com/Gainsight_NXT/Getting_Started_for_Admins_and_End_Users/Gainsight_NXT_Upgrade_Process
https://support.gainsight.com/SFDC_Edition/Administration_and_Permissions/General_Administration/Gainsight's_CS_Upgrade_Process
Hold Time for queues: 2 Hours
Impact Details: PRODUCTION Environment
Data Ingestion Queue - NO IMPACT
Data Processor Queue - Delay of 2 Hours anticipated.
Rules Engine Queue - Delay of 2 Hours anticipated.
Gainsight Application - Reports or Data may not render in UI intermittently
FOR MORE INFORMATION
Please follow https://eu-status.gainsight.com/ for latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Posted on Feb 25, 05:53 UTC
UTC - From 3:00 AM to 7:00 AM Saturday, 27th February 2021
CST - From 9:00 PM Friday, 26th to 1:00 AM Saturday, 27th February 2021
IST - From 8:30 AM to 12:30 PM Saturday, 227th February 2021
Activity: Gainsight has planned a scheduled deployment of the US Region Backend Services - Major Release. During this release window, Rules Engine and Data Processor queues will be in a hold state intermittently for approximately 2 hours.
This deployment is within Backend Services to support the upcoming GAINSIGHT release. To learn more about timing, frequency, and impact of releases, refer to NXT Release Process or SFDC Release Process at following links.
https://support.gainsight.com/Gainsight_NXT/Getting_Started_for_Admins_and_End_Users/Gainsight_NXT_Upgrade_Process
https://support.gainsight.com/SFDC_Edition/Administration_and_Permissions/General_Administration/Gainsight's_CS_Upgrade_Process
Hold Time for queues: 2 Hours
Impact Details: PRODUCTION Environment
Data Ingestion Queue - NO IMPACT
Data Processor Queue - Delay of 2 Hours anticipated.
Rules Engine Queue - Delay of 2 Hours anticipated.
Gainsight Application - Reports or Data may not render in UI intermittently
FOR MORE INFORMATION
Please follow https://eu-status.gainsight.com/ for latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Posted on Feb 25, 05:53 UTC