All Systems Operational

About This Site

This status page offers visibility into Gainsight System response and availability metrics for our US Instance. Our EU-based instance status can be found here. Users can also subscribe to be notified of system incidents by subscribing to updates at the top of this page. To learn more about timing, frequency, and impact of releases, refer to NXT Release Process or SFDC Release Process.

Gainsight PX Status Page

Uptime over the past 90 days. View historical uptime.
Gainsight Application Operational
90 days ago
100.0 % uptime
Today
Rules Engine Queue ? Operational
90 days ago
100.0 % uptime
Today
Data Processor Queue ? Operational
90 days ago
100.0 % uptime
Today
Data Ingestion Queue ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Gainsight API Uptime
Fetching
Gainsight API Response Time
Fetching
Past Incidents
Jan 19, 2022

No incidents reported today.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022
Gainsight US Backend Data Store Maintenance : Saturday, 15th January 2022
Completed - The scheduled maintenance has been completed.
Jan 15, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 03:00 UTC
Scheduled - Maintenance Window:
UTC - From 3:00 AM to 7:00 AM Saturday, 15th January 2022
CST - From 9:00 PM Friday, 14th to 1:00 AM Saturday, 15th January 2022
IST - From 8:30 AM to 12:30 PM Saturday, 15th January 2022

Activity: Gainsight has planned scheduled maintenance of Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.

This maintenance is to address patching activity on the Backend Data Stores.

Queues Hold Time: 2 Hours

Impact Details:
Environment - PRODUCTION
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 2 Hours anticipated.
Rules Engine Queue : Delay of 2 Hours anticipated.
Gainsight Application : Reports or Data may not render in UI


FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Jan 13, 03:15 UTC
Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

No incidents reported.

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