CS - US1: Investigating delays in Rules and Participant Sync

Incident Report for Gainsight

Monitoring

Thank you for your patience. Our team is making progress on the delays affecting Rules and Participant Sync in Gainsight CS US1 and will share another update as the situation develops.

Posted Oct 08, 2026 - 19:28 UTC

Investigating

We are currently investigating delays affecting Rules and Participant Sync in Gainsight CS US1. Our team is actively looking into the issue and we will provide an update as more information becomes available.

Posted Oct 08, 2026 - 18:12 UTC

This incident affects: Gainsight CS - US1 Region (Gainsight CS US1 Application, US1 Rules Engine Queue).