Retrospective: Isolated Rule Failures

Incident Report for Gainsight

Resolved

This incident has been resolved.

Posted Mar 16, 2023 - 15:58 UTC

Monitoring

We have received reports of Rules failing for a subset of customers. The status of Rules execution was spuriously marked as failed in-spite of a successful execution. The source of this anomaly has been identified and addressed.
The issue is now resolved and we will continue to monitor closely.

Please reach out to support@gainsight.com as needed with any questions.

Posted Mar 16, 2023 - 12:34 UTC