Gainsight CS - US1, US2 and EU : Emergency Maintenance : Saturday, 29th November 2025

Scheduled Maintenance Report for Gainsight

Completed

The scheduled maintenance has been completed.
Posted Nov 29, 2025 - 07:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 29, 2025 - 03:00 UTC

Scheduled

Maintenance Window:
UTC - From 3:00 AM to 7:00 AM Saturday, 29th November 2025
CST - From 9:00 PM Friday, 28th to 1:00 AM Saturday, 29th November 2025
IST - From 8:30 AM to 12:30 PM Saturday, 29th November 2025

Activity:
Gainsight will be performing an emergency infrastructure maintenance. During this maintenance, users may not be able to login, Data Stores may not be accessible,

Queues Hold Time: 2 Hours
Impact Details: CS - US1, US2 & EU PRODUCTION Environment
Data Ingestion Queue - Delay of 2 Hours anticipated
Data Processor Queue - Delay of 2 Hours anticipated
Rules Engine Queue - Delay of 2 Hours anticipated
Gainsight Application : Users may not be able to login, Reports or Data may not render in UI intermittently

FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Posted Nov 28, 2025 - 06:59 UTC
This scheduled maintenance affected: Gainsight CS - US1 Region (Gainsight CS US1 Application, US1 Rules Engine Queue, US1 Data Processor Queue, US1 Data Ingestion Queue), Gainsight CS - US2 Region (Gainsight CS US2 Application, US2 Rules Engine Queue, US2 Data Processor Queue), and Gainsight CS - EU Region (Gainsight CS EU Application, EU Rules Engine Queue, EU Data Processor Queue).