Gainsight CS - US1, US2 & EU - Backend Data Store Maintenance: Saturday, 16th November 2024
Scheduled Maintenance
Report for Gainsight
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Maintenance Window:
UTC - From 3:00 AM to 7:00 AM Saturday, 16th November 2024
CST - From 9:00 PM Friday, 15th to 1:00 AM Saturday, 16th November 2024
IST - From 8:30 AM to 12:30 PM Saturday, 16th November 2024
Activity: Gainsight has planned a scheduled maintenance for Backend Data Stores. During this maintenance window, users may not be able to log in, Data Stores may not be accessible, and the Rules Engine Queue will be in a hold state intermittently. Soon after the maintenance, all functionality will return to normal.
This maintenance is to address patching activity on the Backend Data Stores.
Queues Hold Time: 4 Hours
Impact Details:
Environment - CS PRODUCTION (All Regions)
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 4 Hours anticipated
Rules Engine Queue : Delay of 4 Hours anticipated
Journey Orchestrator : Delay of 4 Hours anticipated
Gainsight Application : Users may not be able to login, Reports or Data may not render in UI intermittently
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com
UTC - From 3:00 AM to 7:00 AM Saturday, 16th November 2024
CST - From 9:00 PM Friday, 15th to 1:00 AM Saturday, 16th November 2024
IST - From 8:30 AM to 12:30 PM Saturday, 16th November 2024
Activity: Gainsight has planned a scheduled maintenance for Backend Data Stores. During this maintenance window, users may not be able to log in, Data Stores may not be accessible, and the Rules Engine Queue will be in a hold state intermittently. Soon after the maintenance, all functionality will return to normal.
This maintenance is to address patching activity on the Backend Data Stores.
Queues Hold Time: 4 Hours
Impact Details:
Environment - CS PRODUCTION (All Regions)
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 4 Hours anticipated
Rules Engine Queue : Delay of 4 Hours anticipated
Journey Orchestrator : Delay of 4 Hours anticipated
Gainsight Application : Users may not be able to login, Reports or Data may not render in UI intermittently
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com
This scheduled maintenance affected: Gainsight CS - US1 Region (Gainsight CS US1 Application, US1 Rules Engine Queue, US1 Data Processor Queue), Gainsight CS - US2 Region (Gainsight CS US2 Application, US2 Rules Engine Queue, US2 Data Processor Queue), and Gainsight CS - EU Region (Gainsight CS EU Application, EU Rules Engine Queue, EU Data Processor Queue).