Gainsight US MDA Backend Data Store Maintenance : Saturday, 11th July 2020
Scheduled Maintenance Report for Gainsight
Completed
The scheduled maintenance has been completed.
Posted Jul 11, 2020 - 10:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 11, 2020 - 03:00 UTC
Scheduled
Maintenance Window:
UTC - From 3:00 AM to 7:00 AM Saturday, 11th July 2020
CST - From 10:00 PM Friday, 10th to 02:00 AM Saturday, 11th July 2020
IST - From 8:30 AM to 12:30 PM Saturday, 11th July 2020

Activity: Gainsight has planned scheduled maintenance of MDA Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.

This maintenance is to address patching activity on the Backend Data Stores.

Queues Hold Time: 2 Hour

Impact Details: PRODUCTION Environment
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: Delay of 2 Hours anticipated.
Rules Engine Queue - MDA: Delay of 2 Hours anticipated.
Gainsight Application - SFDC: Reports or Data may not render in UI


FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Posted Jul 09, 2020 - 10:53 UTC
This scheduled maintenance affected: Gainsight CS - US1 Region (Gainsight CS US1 Application, US1 Rules Engine Queue, US1 Data Processor Queue).