Gainsight US MDA Backend Data Store Maintenance : Sunday, 23rd August 2020
Scheduled Maintenance Report for Gainsight US
The scheduled maintenance has been completed.
Posted Aug 23, 2020 - 07:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 23, 2020 - 03:00 UTC
Maintenance Window:
UTC - From 3:00 AM to 7:00 AM Sunday, 23rd August 2020
CST - From 10:00 PM Saturday 22nd to 02:00 AM Sunday, 23rd August 2020
IST - From 8:30 AM to 12:30 PM Sunday, 23rd August 2020

Activity: Gainsight has planned scheduled maintenance of MDA Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.

This maintenance is to address patching activity on the Backend Data Stores.

Queues Hold Time: 2 Hour

Impact Details: PRODUCTION Environment
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: Delay of 2 Hours anticipated.
Rules Engine Queue - MDA: Delay of 2 Hours anticipated.
Gainsight Application - SFDC: Reports or Data may not render in UI

Please follow for latest status updates.
If you have questions, please open a ticket with us by sending a note to
Posted Aug 20, 2020 - 06:33 UTC
This scheduled maintenance affected: Gainsight Application, Rules Engine Queue, and Data Processor Queue.