Gainsight CS - US1, US2 & EU - Emergency Maintenance Window: Saturday, 9th November 2024

Scheduled Maintenance Report for Gainsight

Completed

The scheduled maintenance has been completed.
Posted Nov 09, 2024 - 05:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 09, 2024 - 03:30 UTC

Scheduled

Maintenance Window:

UTC - From 3:30 AM to 5:30 AM Saturday, 9th November 2024
CST - From 9:30 PM to 11:30 PM Friday, 8th November 2024
IST - From 9:00 AM to 11:00 AM Saturday, 9th November 2024

Activity: Gainsight has planned an emergency maintenance window to help ensure security and stability of our services. We expect little to no impact noticed from UI during this window but queues may be held intermittently. Soon after the maintenance, all functionality will return to normal.

This maintenance is to address patching activities for supporting systems.

Queues Hold Time: 1 Hours

Impact Details:
Environment - PRODUCTION / All regions
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 1 Hour anticipated
Rules Engine Queue : Delay of 1 Hour anticipated
Journey Orchestrator : Delay of 1 Hour anticipated
Gainsight Application : Users may experience latency or increased error rates during this time.


FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com
Posted Nov 08, 2024 - 15:43 UTC
This scheduled maintenance affected: Gainsight CS - US1 Region (Gainsight CS US1 Application, US1 Rules Engine Queue, US1 Data Processor Queue), Gainsight CS - US2 Region (Gainsight CS US2 Application, US2 Rules Engine Queue, US2 Data Processor Queue), and Gainsight CS - EU Region (Gainsight CS EU Application, EU Rules Engine Queue, EU Data Processor Queue).