Gainsight MDA Backend Data Store Maintenance : Saturday, 14th September 2019
Scheduled Maintenance Report for Gainsight US
The scheduled maintenance has been completed.
Posted Sep 14, 2019 - 07:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 14, 2019 - 03:01 UTC
Maintenance Window: 
UTC - From 3:00 AM to 7:00 AM Saturday, 14th September 2019
CST - From 10:00 PM Friday, 13th to 02:00 AM Saturday, 14th September 2019
IST - From 8:30 AM to 12:30 PM Saturday, 14th September 2019

Activity: Gainsight has planned scheduled maintenance of MDA Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal. 

This maintenance is to address patching activity on Backend Data Stores. 

Queues Hold Time: 2 Hour 

Impact Details: PRODUCTION Environment 
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: Delay of 2 Hours anticipated.  
Rules Engine Queue - MDA: Delay of 2 Hours anticipated. 
Gainsight Application - SFDC: Reports or Data may not render in UI 

Please follow for latest status updates. 
If you have questions, please open a ticket with us by sending a note to
Posted Sep 12, 2019 - 07:08 UTC
This scheduled maintenance affected: Gainsight Application, Rules Engine Queue, and Data Processor Queue.