Retroactive: Rules Engine Performance

Incident Report for Gainsight

Resolved

On 14th November, between 8:00 AM and 9:00 AM UTC Rules Engine experienced performance issues where a small subset of customer rules encountered execution delays. We identified the root cause and the issue was resolved..

If you have questions, please open a ticket with us by sending a note to support@gainsight.com.

Posted Nov 15, 2019 - 11:15 UTC

This incident affected: Gainsight CS - US1 Region (US1 Rules Engine Queue).