Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 06, 2024 - 03:00 UTC
Scheduled
Maintenance Window:
UTC - From 3:00 AM to 7:00 AM Saturday, 6th July 2024 CDT - From 10:00 PM Friday, 5th to 2:00 AM Saturday, 6th July 2024 IST - From 8:30 AM to 12:30 PM Saturday, 6th July 2024
Activity: Gainsight has planned a scheduled maintenance for Backend Data Stores. During this maintenance window, users may not be able to log in, Data Stores may not be accessible, and the Rules Engine Queue will be in a hold state intermittently. Soon after the maintenance, all functionality will return to normal.
This maintenance is to address patching activity on the Backend Data Stores.
Queues Hold Time: 4 Hours
Impact Details: Environment - PRODUCTION Data Ingestion Queue : NO IMPACT Data Processor Queue : Delay of 4 Hours anticipated. Rules Engine Queue : Delay of 4 Hours anticipated. Gainsight Application : Users may not be able to login, Reports or Data may not render in UI intermittently