Gainsight CS US & EU - Insight Agent - Powered by Staircase AI - Data Store Maintenance: Sunday, 17th May 2026
Scheduled for May 17, 06:00 - 10:00 UTC
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Scheduled
UTC - From 06:00 AM to 09:00 AM, Sunday, 17th May 2026
CDT - From 01:00 AM to 04:00 AM, Sunday, 17th May 2026
IST - From 11:30 AM to 02:30 PM, Sunday, 17th May 2026
Activity : Gainsight has planned Backend Data Stores maintenance for Insight Agent Staircase. During this maintenance window Insight Agent may be temporarily inaccessible. All functionality will return to normal soon after the maintenance is completed.
This maintenance is being performed to apply necessary patches on the Backend Data Stores.
Queues Hold Time: 2 Hours
Impact Details:
Environment - PRODUCTION
Insight Agent : Intermittently inaccessible.
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com
CDT - From 01:00 AM to 04:00 AM, Sunday, 17th May 2026
IST - From 11:30 AM to 02:30 PM, Sunday, 17th May 2026
Activity : Gainsight has planned Backend Data Stores maintenance for Insight Agent Staircase. During this maintenance window Insight Agent may be temporarily inaccessible. All functionality will return to normal soon after the maintenance is completed.
This maintenance is being performed to apply necessary patches on the Backend Data Stores.
Queues Hold Time: 2 Hours
Impact Details:
Environment - PRODUCTION
Insight Agent : Intermittently inaccessible.
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com
This scheduled maintenance affects: Gainsight CS - US1 Region (US - Insight Agent - Powered by Staircase AI), Gainsight CS - US2 Region (US - Insight Agent - Powered by Staircase AI), and Gainsight CS - EU Region (EU - Insight Agent - Powered by Staircase AI).