Gainsight CS - EU - Backend Data Store Maintenance : Saturday, 23rd December 2023
Scheduled Maintenance Report for Gainsight
The scheduled maintenance has been completed.
Posted Dec 23, 2023 - 07:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 23, 2023 - 03:00 UTC
Maintenance Window:
UTC - From 3:00 AM to 7:00 AM Saturday, 23rd December 2023
CST - From 9:00 PM Friday, 22nd to 1:00 AM Saturday, 23rd December 2023
IST - From 8:30 AM to 12:30 PM Saturday, 23rd December 2023

Activity: Gainsight has planned scheduled maintenance of Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.

This maintenance is to address patching activity on the Backend Data Stores.

Queues Hold Time: 4 Hours

Impact Details:
Environment - PRODUCTION
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 4 Hours anticipated.
Rules Engine Queue : Delay of 4 Hours anticipated.
Gainsight Application : Reports or Data may not render in UI

Please follow for the latest status updates.
If you have questions, please open a ticket with us by sending a note to
Posted Dec 21, 2023 - 07:34 UTC
This scheduled maintenance affected: Gainsight CS - EU Region (Gainsight CS - EU Application, EU Rules Engine Queue, EU Data Processor Queue).