Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 11, 2023 - 03:00 UTC
Maintenance Window: UTC - From 3:00 AM to 7:00 AM Saturday, 11th November 2023 CST - From 9:00 PM Friday, 10th to 1:00 AM Saturday, 11th November 2023 IST - From 8:30 AM to 12:30 PM Saturday, 11th November 2023
Activity: Gainsight has planned scheduled maintenance of Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.
This maintenance is to address patching activity on the Backend Data Stores.
Queues Hold Time: 4 Hours
Impact Details: Environment - PRODUCTION Data Ingestion Queue : NO IMPACT Data Processor Queue : Delay of 4 Hours anticipated. Rules Engine Queue : Delay of 4 Hours anticipated. Gainsight Application : Reports or Data may not render in UI
This scheduled maintenance affected: Gainsight CS - US1 Region (Gainsight CS US1 Application, US1 Rules Engine Queue, US1 Data Processor Queue), Gainsight CS - US2 Region (Gainsight CS US2 Application, US2 Rules Engine Queue, US2 Data Processor Queue), and Gainsight CS - EU Region (Gainsight CS - EU Application, EU Rules Engine Queue, EU Data Processor Queue).