Gainsight CS - EU - Backend Data Store Maintenance: Saturday, 24th August 2024
Scheduled Maintenance Report for Gainsight
Completed
The scheduled maintenance has been completed.
Posted Aug 24, 2024 - 07:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 24, 2024 - 03:00 UTC
Scheduled
Maintenance Window:

UTC - From 3:00 AM to 7:00 AM Saturday, 24th August 2024
CDT - From 10:00 PM Friday, 23rd to 2:00 AM Saturday, 24th August 2024
IST - From 8:30 AM to 12:30 PM Saturday, 24th August 2024

Activity: Gainsight has planned a scheduled maintenance for Backend Data Stores. During this maintenance window, users may not be able to log in, Data Stores may not be accessible, and the Rules Engine Queue will be in a hold state intermittently. Soon after the maintenance, all functionality will return to normal.

This maintenance is to address patching activity on the Backend Data Stores.

Queues Hold Time: 4 Hours

Impact Details:
Environment - PRODUCTION
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 4 Hours anticipated.
Rules Engine Queue : Delay of 4 Hours anticipated.
Gainsight Application : Users may not be able to login, Reports or Data may not render in UI intermittently


FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com
Posted Aug 21, 2024 - 05:10 UTC
This scheduled maintenance affected: Gainsight CS - EU Region (Gainsight CS EU Application, EU Rules Engine Queue, EU Data Processor Queue).