Gainsight US MDA (Backend Services) Monthly Release: Saturday, 25th Apr 2020
Scheduled Maintenance
Report for Gainsight
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Maintenance Window:
UTC - From 02:00 AM to 6:00 AM Saturday, 25th Apr 2020
CST - From 09:00 PM Friday, 24th to 1:00 AM Saturday, 25th Apr 2020
IST - From 7:30 AM to 11:30 AM Saturday, 25th Apr 2020
Activity: Gainsight has planned a scheduled deployment of the US MDA (Backend Services) Monthly Release. During this release window, Rules Engine and Data Processor queues will be in a hold state intermittently for approximately 2 hours.
This deployment is within MDA Backend Services to support the upcoming GAINSIGHT release. Details are available at:
https://support.gainsight.com/Product_Documentation/Administration/General_Administration/Gainsight's_Upgrade_Process
Hold Time for queues: 2 Hours
Impact Details: PRODUCTION Environment
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: Delay of 2 Hours anticipated.
Rules Engine Queue - MDA: Delay of 2 Hours anticipated.
Gainsight Application - Reports or Data may not render in UI intermittently
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
UTC - From 02:00 AM to 6:00 AM Saturday, 25th Apr 2020
CST - From 09:00 PM Friday, 24th to 1:00 AM Saturday, 25th Apr 2020
IST - From 7:30 AM to 11:30 AM Saturday, 25th Apr 2020
Activity: Gainsight has planned a scheduled deployment of the US MDA (Backend Services) Monthly Release. During this release window, Rules Engine and Data Processor queues will be in a hold state intermittently for approximately 2 hours.
This deployment is within MDA Backend Services to support the upcoming GAINSIGHT release. Details are available at:
https://support.gainsight.com/Product_Documentation/Administration/General_Administration/Gainsight's_Upgrade_Process
Hold Time for queues: 2 Hours
Impact Details: PRODUCTION Environment
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: Delay of 2 Hours anticipated.
Rules Engine Queue - MDA: Delay of 2 Hours anticipated.
Gainsight Application - Reports or Data may not render in UI intermittently
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
This scheduled maintenance affected: Gainsight CS - US1 Region (Gainsight CS US1 Application, US1 Rules Engine Queue, US1 Data Processor Queue).