UTC - From 3:00 AM to 7:00 AM Saturday, 15th February 2020
CST - From 09:00 PM Friday, 14th to 01:00 AM Saturday, 15th February 2020
IST - From 8:30 AM to 12:30 PM Saturday, 15th February 2020
Activity: Gainsight has planned scheduled maintenance of MDA Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.
This maintenance is to address patching activity on the Backend Data Stores.
Queues Hold Time: 2 Hour
Impact Details: PRODUCTION Environment
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: Delay of 2 Hours anticipated.
Rules Engine Queue - MDA: Delay of 2 Hours anticipated.
Gainsight Application - SFDC: Reports or Data may not render in UI
FOR MORE INFORMATION
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