Gainsight MDA Backend Data Store Maintenance : Saturday, 18th January 2020
Scheduled Maintenance Report for Gainsight US
Completed
The scheduled maintenance has been completed.
Posted Jan 18, 2020 - 06:44 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 18, 2020 - 03:00 UTC
Scheduled
Maintenance Window:
UTC - From 3:00 AM to 7:00 AM Saturday, 18th January 2020
CST - From 09:00 PM Friday, 17th to 01:00 AM Saturday, 18th January 2020
IST - From 8:30 AM to 12:30 PM Saturday, 18th January 2020

Activity: Gainsight has planned scheduled maintenance of MDA Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.

This maintenance is to address patching activity on the Backend Data Stores.

Queues Hold Time: 2 Hour

Impact Details: PRODUCTION Environment
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: Delay of 2 Hours anticipated.
Rules Engine Queue - MDA: Delay of 2 Hours anticipated.
Gainsight Application - SFDC: Reports or Data may not render in UI


FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Posted Jan 16, 2020 - 15:27 UTC
This scheduled maintenance affected: Gainsight Application, Rules Engine Queue, Data Processor Queue, and Data Ingestion Queue.