Gainsight MDA Backend Data Store Maintenance : Saturday, 17th November 2018
Scheduled Maintenance Report for Gainsight
The scheduled maintenance has been completed.
Posted 7 months ago. Nov 17, 2018 - 06:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 7 months ago. Nov 17, 2018 - 02:30 UTC
Maintenance Window: 
UTC - From 2:30 AM to 6:30 AM Saturday, 17th November 2018
CST - From 8:30 PM Friday, 16th to 12:30 AM Saturday, 17th November 2018
IST - From 8:00 AM to 12:00 PM Saturday, 17th November 2018

Activity: Gainsight has planned a scheduled maintenance of MDA Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.   

This maintenance is to address patching activity on Backend Data Stores. 

Queues Hold Time: 2 Hour     

Impact Details: PRODUCTION Environment     
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: NO IMPACT 
Rules Engine Queue - MDA: Delay of 2 Hours anticipated.           
Gainsight Application - SFDC: Reports or Data may not render in UI     

Please follow for latest status updates.     
If you have questions, please open a ticket with us by sending a note to
Posted 7 months ago. Nov 15, 2018 - 06:57 UTC
This scheduled maintenance affected: Gainsight Application and Rules Engine Queue.