Gainsight CS - EU - Backend Data Store Maintenance: Saturday, 21st February 2026
Scheduled for Feb 21, 03:00 - 07:00 UTC
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Scheduled
UTC - From 3:00 AM to 7:00 AM Saturday, 21st February 2026
CST - From 9:00 PM Friday, 20th to 1:00 AM Saturday, 21st February 2026
IST - From 8:30 AM to 12:30 PM Saturday, 21st February 2026
Activity : Gainsight has planned maintenance for Backend Data Stores. During this maintenance window, users may intermittently experience login issues, Data Stores may be temporarily inaccessible, and the Rules Engine Queue may intermittently enter a hold state. All functionality will return to normal soon after the maintenance is completed.
This maintenance is being performed to apply necessary patches on the Backend Data Stores.
Queues Hold Time: 2 Hours
Impact Details:
Environment - PRODUCTION
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 2 Hours anticipated.
Rules Engine Queue : Delay of 2 Hours anticipated.
Journey Orchestrator : Delay of 2 Hours anticipated
Gainsight Application : Intermittently, users may be unable to log in, and Reports or Data may not render in the UI.
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com
CST - From 9:00 PM Friday, 20th to 1:00 AM Saturday, 21st February 2026
IST - From 8:30 AM to 12:30 PM Saturday, 21st February 2026
Activity : Gainsight has planned maintenance for Backend Data Stores. During this maintenance window, users may intermittently experience login issues, Data Stores may be temporarily inaccessible, and the Rules Engine Queue may intermittently enter a hold state. All functionality will return to normal soon after the maintenance is completed.
This maintenance is being performed to apply necessary patches on the Backend Data Stores.
Queues Hold Time: 2 Hours
Impact Details:
Environment - PRODUCTION
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 2 Hours anticipated.
Rules Engine Queue : Delay of 2 Hours anticipated.
Journey Orchestrator : Delay of 2 Hours anticipated
Gainsight Application : Intermittently, users may be unable to log in, and Reports or Data may not render in the UI.
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com
This scheduled maintenance affects: Gainsight CS - EU Region (Gainsight CS EU Application, EU Rules Engine Queue, EU Data Processor Queue).