Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 11, 2020 - 03:00 UTC
Scheduled
Maintenance Window: UTC - From 3:00 AM to 7:00 AM Saturday, 11th April 2020 CST - From 10:00 PM Friday, 13th to 02:00 AM Saturday, 11th April 2020 IST - From 8:30 AM to 12:30 PM Saturday, 11th April 2020
Activity: Gainsight has planned scheduled maintenance of MDA Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.
This maintenance is to address patching activity on the Backend Data Stores.
Queues Hold Time: 2 Hour
Impact Details: PRODUCTION Environment Data Ingestion Queue - MDA: NO IMPACT Data Processor Queue - MDA: Delay of 2 Hours anticipated. Rules Engine Queue - MDA: Delay of 2 Hours anticipated. Gainsight Application - SFDC: Reports or Data may not render in UI