An isolated number of customers experienced degraded performance in CS-EU Rules and Data Designer on the 9th of January, 2024.
It was determined that a configuration issue in an underlying service caused the impact for Rules and Data Designer services only.
Paused the affected services and corrected the configurations. Once unpaused, services were processing as expected.
We have made adjustments to configuration and testing controls to prevent issues like this moving forward. Please email email@example.com with any questions.