Gainsight CS - US1, US2 & EU - Backend Infrastructure Maintenance: Saturday, 10th October 2026
Scheduled for Oct 10, 03:00 - 07:00 UTC
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Scheduled
UTC - From 3:00 AM to 7:00 AM Saturday, 10th October 2026
CDT - From 10:00 PM Friday, 9th to 2:00 AM Saturday, 10th October 2026
IST - From 8:30 AM to 12:30 PM Saturday, 10th October 2026
Activity : Gainsight has planned maintenance for Backend Infrastructure. During this maintenance window, users may intermittently experience login issues, the Rules Engine Queue may intermittently enter a hold state. All functionality will return to normal soon after the maintenance is completed.
This maintenance is being performed to apply necessary patches on the Backend Infrastructure.
Queues Hold Time: 2 Hours
Impact Details:
Environment - PRODUCTION
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 2 Hours anticipated.
Rules Engine Queue : Delay of 2 Hours anticipated.
Journey Orchestrator : Delay of 2 Hours anticipated
Gainsight Application : Intermittently, users may be unable to log in.
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com
CDT - From 10:00 PM Friday, 9th to 2:00 AM Saturday, 10th October 2026
IST - From 8:30 AM to 12:30 PM Saturday, 10th October 2026
Activity : Gainsight has planned maintenance for Backend Infrastructure. During this maintenance window, users may intermittently experience login issues, the Rules Engine Queue may intermittently enter a hold state. All functionality will return to normal soon after the maintenance is completed.
This maintenance is being performed to apply necessary patches on the Backend Infrastructure.
Queues Hold Time: 2 Hours
Impact Details:
Environment - PRODUCTION
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 2 Hours anticipated.
Rules Engine Queue : Delay of 2 Hours anticipated.
Journey Orchestrator : Delay of 2 Hours anticipated
Gainsight Application : Intermittently, users may be unable to log in.
FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com
This scheduled maintenance affects: Gainsight CS - US1 Region (Gainsight CS US1 Application, US1 Rules Engine Queue, US1 Data Processor Queue), Gainsight CS - US2 Region (Gainsight CS US2 Application, US2 Rules Engine Queue, US2 Data Processor Queue), and Gainsight CS - EU Region (Gainsight CS EU Application, EU Rules Engine Queue, EU Data Processor Queue).