Gainsight CS - US1 - Scheduled Maintenance : Saturday 10th January 2026

Scheduled Maintenance Report for Gainsight

Completed

The scheduled maintenance has been completed.
Posted Jan 10, 2026 - 07:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 10, 2026 - 03:00 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Jan 08, 2026 - 05:03 UTC

Scheduled

UTC - From 3:00 AM to 7:00 AM Saturday 10th January 2026
CST - From 9:00 PM Friday, 9th to 1:00 AM Saturday 10th January 2026
IST - From 8:30 AM to 12:30 PM Saturday 10th January 2026

Activity : Gainsight has planned maintenance for the CS - US1 backend environment. All functionality will return to normal soon after the maintenance is completed.

This maintenance is being performed to apply necessary patches.

Queues Hold Time: 3 Hours

Impact Details:
Environment - PRODUCTION
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 3 Hours anticipated.
Rules Engine Queue : Delay of 3 Hours anticipated.
Journey Orchestrator : Delay of 3 Hours anticipated.
Gainsight Application : Intermittently - users may be unable to log in, and Reports or Data may not render in the UI.


FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com
Posted Jan 07, 2026 - 08:24 UTC
This scheduled maintenance affected: Gainsight CS - US1 Region (US1 Rules Engine Queue, US1 Data Processor Queue, US1 Data Ingestion Queue).