Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 16, 2023 - 03:00 UTC
Maintenance Window: UTC - From 3:00 AM to 7:00 AM Saturday, 16th September 2023 CDT - From 10:00 PM Friday, 15th to 2:00 AM Saturday, 16th September 2023 IST - From 8:30 AM to 12:30 PM Saturday, 16th September 2023
Activity: Gainsight has planned scheduled maintenance of Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.
This maintenance is to address patching activity on the Backend Data Stores.
Queues Hold Time: 4 Hours
Impact Details: Environment - PRODUCTION Data Ingestion Queue : NO IMPACT Data Processor Queue : Delay of 4 Hours anticipated. Rules Engine Queue : Delay of 4 Hours anticipated. Gainsight Application : Reports or Data may not render in UI