Gainsight CS - US2 - Backend Infrastructure Maintenance: Saturday, 7th November 2026
Scheduled for Nov 7, 03:00 - 07:00 UTC
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Scheduled
UTC - From 3:00 AM to 7:00 AM Saturday, 7th November 2026
CST - From 9:00 PM Friday, 6th to 1:00 AM Saturday, 7th November 2026
IST - From 8:30 AM to 12:30 PM Saturday, 7th November 2026
Activity : Gainsight has planned maintenance for backend infrastructure. During this maintenance window, users may intermittently experience login issues, Data Stores may be temporarily inaccessible, and the Rules Engine Queue may intermittently enter a hold state. All functionality will return to normal soon after the maintenance is completed.
This maintenance is being performed to apply necessary patches on the backend infrastructure.
Queues Hold Time: 2 Hours
Impact Details:
Environment - PRODUCTION
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 2 Hours anticipated.
Rules Engine Queue : Delay of 2 Hours anticipated.
Journey Orchestrator : Delay of 2 Hours anticipated
Gainsight Application : Intermittently, users may be unable to log in, and Reports or Data may not render in the UI.
CST - From 9:00 PM Friday, 6th to 1:00 AM Saturday, 7th November 2026
IST - From 8:30 AM to 12:30 PM Saturday, 7th November 2026
Activity : Gainsight has planned maintenance for backend infrastructure. During this maintenance window, users may intermittently experience login issues, Data Stores may be temporarily inaccessible, and the Rules Engine Queue may intermittently enter a hold state. All functionality will return to normal soon after the maintenance is completed.
This maintenance is being performed to apply necessary patches on the backend infrastructure.
Queues Hold Time: 2 Hours
Impact Details:
Environment - PRODUCTION
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 2 Hours anticipated.
Rules Engine Queue : Delay of 2 Hours anticipated.
Journey Orchestrator : Delay of 2 Hours anticipated
Gainsight Application : Intermittently, users may be unable to log in, and Reports or Data may not render in the UI.
This scheduled maintenance affects: Gainsight CS - US2 Region (Gainsight CS US2 Application, US2 Rules Engine Queue, US2 Data Processor Queue).